Christian is a customer and data oriented business manager with more than 12 years of experience in small, medium and large companies, including some of the most successful SaaS startups in Spain

With this strategic addition, Zinklar is committed to achieve the highest customer satisfaction and retention rates

 

Zinklar, the insights automation platform that allows brands to create high-quality surveys in minutes, gather responses in hours and deliver actionable insights the same day – all from one place, has announced the addition of Christian Poch as Global Head of Customer Success. With this strategic addition, Zinklaris committed to achieving the highest customer satisfaction and retention rates.

Christian joins the team after leading the Customer Success teams at different SaaS companies, such as Cobee, Blueliv and Signaturit. Poch is a customer and data-oriented business manager with more than 12 years of experience in various companies and a clear growth mindset. “We are sure that all this knowledge and his fit with Zinklar’s values ​​are the best guarantees for creating a Customer Success department that will greatly help the company to achieve its business goals,says Borja Ormaechea, co-CEO, and founder of Zinklar.

This transaction is part of the €5.5 million ($5.7 million) funding round that Zinklar raised, which allows the company to continue improving its platform, as well as attract new talent to drive its global expansion.

Christian Poch customer success