E-commerce analysis

Effectively comprehend shifts in customer buyer behavior and online shopping trends.

Evaluate offline & online purchasing habits

 

Commence a successful e-commerce retail strategy by launching market research to understand consumer buyer behavior across all available channels.

Identify channels & retailers where you outperform competitors

 

Go further than ever before and pro-actively ask consumers for their views on their e-commerce experience on your website vs. specific competitors.

Review the purchase experience of your website

 

Strive for continual improvement by receiving regular feedback from consumers on their experience browsing for products, selecting to purchase, and the payment process.

Access templates made by our team

of market research experts

Begin using the always-on intuitive insights platform:

  • Access to over 140 million consumers in 80 countries
  • Utilize a rich bank of survey templates
  • Results as fast as in a few hours
  • Highest research standards
  • Full-analytical capabilities and interactive dashboard

Check out our other solutions

  • Product development

    Discover unmet needs in the market and define the right offer to tackle them. Test your concepts and choose the ones that will take you further.. Test your product, pack, price, and any other aspect in an iterative way throughout your innovation process.

  • Market

    strategy

    Get the complete picture of how consumers make decisions in any new category or market. Keep track of how habits and attitudes evolve over time and discover the emerging trends that will help you anticipate your competitors.

  • Brand

    tracking

    Understand how your brand performs against other market players. Track how your brand performance metrics evolve over time. Find untapped opportunities in markets and consumer segments that you can attract with the right actions.

  • Media

    planning

    Identify the right profiles for your campaigns and ensure you choose the media that match your target audience. Build the right media plans that create the biggest impact for your brand. Track effectiveness and measure the ROI of your advertising investment.

  • Customer

    experience

    Measure the impact of the experience you deliver to your clients as often as you need. Compare your brand experience with your competitors’. Set the right metrics, goals and regular checks to make sure that your entire organization delivers against the expectations you set.

  • Advertising

    testing

    Create creatives that resonate with your audience. Select the executions that work best. Test your ads in different stages of creation – from storyboards to final executions – and ensure that you get all the effectiveness you need to boost your brand growth.

  • Opinion

    polls

    Discover what people think about current topics. Use this information to back-up campaigns with solid data evidence. Provide contextual information in your PR outreach. Understand the impact of any type of crisis in your brand and react quickly to address any risk.