7 minutes is the maximum length of a questionnaire permitted on the platform. Once the survey reaches 7 minutes no more questions can be added. This is to ensure mobile compatibility, that respondents have a positive experience and to guarantee sample completion.
5 megabytes is the maximum file limit for any pictures/images uploaded to the survey. Formats allowed are: PNG, JPG.
50 megabytes is the maximum file limit for any video uploaded to the survey. Formats allowed: MP4, AVI.
If you need to apply some exclusions to questions or to filter respondents, then you need to apply them using the ‘logic’ function to all of the relevant questions.
Logic can only be copied when you duplicate the previous question but if you need a new question format then the logic can not be copied from question to question it has to be manually added.
Be aware that each question will provide an estimate of required completion time and this will vary depending on the time of the question and the number of options included.
There is a limit of 10 answers for each question, so think carefully about the possible responses respondents can give and the purpose of each question.
Overview: this will show a list of all the questions included in the survey so far.
Add question: this allows you to add a new question to the survey. Each new question will be added to the bottom of the survey, but it can then be moved to your preferred position.
Settings: will let you choose different settings within a specific question.
Back arrow: this will take you back to the previous step where you’ll be able to amend the survey & sample details.
Forward arrow: takes you to the next step i.e. survey launch.
Save: save your changes as you go. You will also be prompted to save your work before leaving the page.
Preview: gives you a preview of the survey in mobile format.
Share: allows you to share the survey preview with colleagues for their input or approval.
Price: this is updated as you add questions to the survey and increase the interview length.
Estimated duration: keeps you up to date with the survey length. 7 minutes is the maximum length allowed.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.